Website Privacy Policy

Website Privacy Policy

 Acceptance of the Terms of Use

This privacy policy (“Privacy Policy”) is entered into by and between you and John Brooks Company Limited (“Company”, “we”, or “us”, “our”).  This Privacy Policy describes the information we collect, how it is used, and how it is secured.  We have created this Privacy Policy in order to demonstrate our commitment to the privacy of our users.

This Privacy Policy is effective with respect to any data that we’ve collected, or collect, about and/or from you, according to our Terms of Use.  By using the Website or by clicking to accept or agree to the Privacy Policy when this option is made available to you, you accept and agree to be bound and abide by this Privacy Policy and our Terms of Use, found at johnbrooks.ca/legal, and incorporated herein by reference (the “Terms of Use”).  If you do not want to agree to the Terms of Use or this Privacy Policy, you must not access or use the Website.

If you have any questions, concerns, or if you want to be given details of, update, delete, or change any personal information we hold, please contact us at:

Privacy Officer

Email: PrivacyOfficer@JohnBrooks.ca

Telephone: 1-877-624-5757

 

Information Collection and Usage

Some Website users and visitors who request information from us, and who may subsequently register to use our services, may be asked to provide personal information such as their name, company name, address, phone number, and/or email address.  Personal information for the purposes of this Privacy Policy means information that can be used to personally identify you or is associated with any such information, or as that terms may be defined by the laws of the location where you live.

We use collected information to personalize user experiences and deliver content more likely to interest particular users, including to set up accounts for Website users and their respective companies.  We may also use the information to contact users to further discuss their interest in our services and to send related information to them, if the user or visitor has so opted to receive these communications.  Our Website registered users may automatically be subscribed to our email newsletter as part of the account setup process.  All individuals have the opportunity to choose to opt-out from receiving our newsletter or other non-account related emails.  Your personal information will not be shared or distributed with third parties for marketing or advertising purposes.

We also use information to analyze trends, help diagnose problems with our servers and to monitor traffic/usage in order to provide better service to our Website users and visitors.  IP addresses are not used by us to personally identify individuals, and we do not link IP addresses to other forms of identifiable information, however IP addresses may be considered to be personal information under the laws of certain jurisdictions

Except as part of the sale of all or substantially all of our assets, we will not sell, trade, or rent your personal information to any third party unless we have your consent to do so or as otherwise disclosed in this Privacy Policy.  This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to comply with policies at least as restrictive as this Privacy Policy.

We will only use and/or disclose personal information in the manner discussed herein and including to: provide you with any services that you have engaged us for; understand and meet your needs and preferences; develop new and enhance existing service and product offerings; manage and develop our business and operations; and meet legal and regulatory requirements.

We also reserve the right to use, disclose, sell, trade or rent aggregated data, provided that the data is not linked to any specific or otherwise identifiable individual. Except where we are required by law to disclose personal information, we will use reasonable efforts to require any person to whom we provide your personal information to agree to comply with our then current Privacy Policy.  However, to the extent allowed under applicable law, we will have no liability to you if any person fails to do so.

To be able to serve you, your personal information may be collected, stored and/or processed or otherwise used by or on our behalf both inside and outside of Canada and the United States by third party service providers, to perform cloud storage, payment processing and functions on our behalf. As a result, that country’s courts, governments or law enforcement agencies could obtain disclosure of such information under that country’s laws.

Cookie Policy

We use cookies to deliver content specific to your interests and to improve the convenience and efficiency of your experience when using our services.  A cookie is a piece of data stored on the user’s hard drive tied to statistical information about the user.  Usage of a cookie is not linked to any personally identifiable information in our services and email messages.  You can always choose to not accept cookies, but you may not be able to use some of the Website services.

Some of our business partners (e.g., advertisers or tracking utility companies) may use cookies on our sites.  We do not have access or control over these cookies.  For example, our website utilizes Google Analytics, a common website analytics tool.  For more information about Google Analytics, please refer to the website, “How Google uses data when you use our partners’ sites or apps” at www.google.com/policies/privacy/partners/.

This site uses the following categories of cookies:

  • Strictly necessary cookies – these are cookies that are required for the operation of our website. They include, for example, a first part session-id, which identifies a user and stores the application servers to use for the user’s session.
  • Analytics & customization cookies – these functional cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customize our websites and applications for you in order to enhance your experience.
  • Performance & functionality cookies – these cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Online Tracking / Do Not Track

We do not track our visitors across third party websites to provide targeted advertising and therefore we do not respond to Do Not Track (“DNT”) signals.  However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.  If you are visiting such sites, your internet browser may allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.

No Collection of Children’s Personal Information

 This site is intended for persons at least 18 years old.  We do not knowingly collect any personally identifiable information from children under the age of 13.  We reserve the right to delete any information we believe to be in violation of this Privacy Policy.

 Individual Choice and Access

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do that. If your data changes (like a new email address), then you’re responsible for notifying us of those changes.

We will retain your information for as long as your account is active or as long as needed to provide you with goods or services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

We will provide an individual access to any personal information we hold about them within 30 days of any request for that information.  Individuals may request this information from us by contacting us using the contact information provided above.  Unless it’s prohibited by law, we’ll remove any personal information about an individual from our servers at their request.  There is no charge for an individual to access or update his or her personal information.

Security

We will make reasonable efforts to ensure that your personal data are properly secured, however, nobody is safe from hackers.  If a security breach causes an unauthorized intrusion into our system that materially affects you, then we will promptly notify you and any other required to comply with applicable legal requirements.

Other Web Sites; Links

Our Website may contain links to other websites.  We are not responsible for the privacy practices or the content of such websites.  Third parties may independently collect information about you when you view communications from third parties through our services.  If you do not want those companies to collect information about you, please contact them directly.


Social Media Platforms

Our website includes social media features, such as links to our Facebook® or Twitter® pages.  These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly.  Social media features and widgets are either hosted by a third party or hosted directly on our site.  We also maintain presences on social media platforms like Facebook, Twitter, and LinkedIn.  Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy.  We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.

No Liability

 You understand that electronic communications may be accessed by unauthorized parties when communicated across the Internet, network communications facilities, or other electronic means.  You agree that we are not responsible for any electronic communication and/or any of your data which may be lost, altered, intercepted or stored without authorization during the transmission of any data whatsoever across networks not owned and/or operated by us.  We do not guarantee that your information will not be misused or disclosed to third parties.  We will not have any liability to you for any such misuse or disclosure.

Consent

 By using the Website and our services, you consent to the collection and use of your information as set forth in this Privacy Policy.  Except as required or allowed by law, we will not use or disclose your personal information for any purpose for which you refuse us consent or later withdraw your consent.  If you withdraw consent, you agree that in spite of this withdrawal we may continue to use the personal information previously provided to us to the extent that we are legally or contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have to us.  You also understand that although you can use our site for some purposes without providing us with any personal information, we need personal information about you for some services, including those that involve an ongoing relationship with us or our partners.  If you refuse to provide us with the information we require or later withdraw your consent to use and disclose this information, we may no longer be able to provide you with these services.

We reserve the right to make changes to this Privacy Policy and to our information gathering and dissemination practices.  If we decide to change this Privacy Policy, which we may do at any time without notice to you, we will post those changes on this page.  We suggest that you periodically check the site for changes to this Privacy Policy.